The agency operating system for ecommerce email and retention agencies

Catch delivery problems before your clients do.

House brings delivery, QA, capacity, people, client health and agency intelligence into one operating system, already structured for the way your agency works.

Built on years of designing operating systems and advising ecommerce email agencies every week, including one agency's journey from roughly $10K to $650K in monthly revenue.

House interface
Agency HQ

Delivery watch

Today · 29 Aug
Atlas OutdoorsAt risk

Labor Day campaign

Approval is due today. Two dependencies are still open.

MP  JNNeeds attention
Loma HomeQA

Late summer send

Final offer check is waiting on the account lead.

AK  SRToday, 3:00
Capacity signalPeak Provisions needs coverage
Noor is away · 3 open handoffs

You know the feeling

The client found the problem before you did.

Your stomach drops. You feel terrible. Not because you are unsophisticated, but because the system you built could not show you the problem while it was still yours to fix.

Delivery

A late campaign. Off-brand copy. The wrong version. A miss that should never have escaped.

Trust

The client starts wondering what else you are not seeing. Preventable delivery failure becomes churn risk.

Capacity

Sign too fast and quality strains. Hire too early and a new pod sits half-full. Your tools cannot show you the line.

You do not want prettier project management. You want to stop carrying the whole agency in your nervous system.

The old model

Stop rebuilding your agency inside software that was never made for it.

Airtable, SmartSuite, ClickUp and Monday are built for everyone. So they fit no agency completely. You spend months architecting databases, automations and permissions, then pay per seat to maintain the workaround forever.

You no longer have to rent. Own the house. Move the walls when you need to.

Generic software

  1. 01Start with a system built for everybody
  2. 02Make a superhuman effort to turn it into yours
  3. 03Pay per seat and maintain the workaround forever

House

  1. 01Start with your agency already understood
  2. 02Run real work from day one
  3. 03Change the few things that truly make you different

Why House is different

Built for your agency before you even log in.

House already knows how an ecommerce retention agency works. Start with what is proven, then change the few things that genuinely make your agency yours.

01

Ready on day one. Flexible on day one hundred.

The workflows, roles and agency logic are already there. Focused settings and automations let House grow with you.

02

The whole agency, not one campaign step.

Delivery connects to QA, people, capacity, client health, profitability, knowledge and growth.

03

Your results become your research.

Agency Intelligence turns your work into evidence that makes excellent humans better at what they do.

One operating context

Everything that can affect delivery should be visible in one place.

The work, the people doing it, the client experiencing it, and the decisions that come next all live under one roof.

HouseAgency HQOne source of operating truth
DeliveryCampaigns · workflows · approvals
QualityProofing · QA · brand alignment
PeoplePods · workload · time off · hiring
Client healthRisk · profitability · intervention
KnowledgeSOPs · assets · offboarding
Coherent AISignals · research · decisions

From risk to action

Run more brands. Keep the standard.

See the problems, capacity constraints and client risks that need you before they become expensive.

Delivery and QA

Find the error while it is still yours to fix.

House checks the clear rules, flags brand drift, and brings the right human in before approval or send.

Campaign QA2 checks

Labor Day launch · Atlas Outdoors

Links and UTMsAll 8 checked

!

Brand alignmentClosing module drifts from the approved voice.

!

Offer consistencyBrief says 20%. Final module says 15%.

·

Client approvalDue today at 3:00

Everything consequential remains human-approved.

People and capacity

Do more with the team you already have.

Make the demand-and-capacity equation visible. Know what your pods can absorb, when quality will strain, and when you truly need to hire.

Pod capacity · September4 weeks
Pod RidgeHealthy
2 brands can be absorbed
Pod NorthWatch
Noor away · redistribute 3 handoffs
Pod FieldHealthy
Onboarding window opens 9 Sep

Client health and Agency HQ

See churn risk forming.

Delivery, account health and profitability belong in the same conversation. Intervene while trust can still be protected.

Account signalsAgency HQ
Approval time risingRevision load increasingLate handoffs twice this month
Suggested next stepReview the account with its pod lead today.Assign owner →

Coherent AI · Agency Intelligence

Your results become your research. Your people become better at what only they can do.

Coherent turns campaign and operating history into evidence for the next decision. It makes your copywriters better copywriters, your designers better designers, and your operators more aware.

Amplify the human. Do not average them away.The more prevalent AI becomes, the more valuable “I” becomes. House is betting on judgment, taste and quirky human copy.

Evidence hierarchyLike a research paper, not a horoscope.
01 · BrandWhat works for this brand and its audienceDirect guidance with confidence and sample context
02 · AgencyPatterns across your own portfolioYour institutional knowledge, checked against the brand
03 · NetworkOpt-in patterns across participating agenciesUsed carefully, only when the signal is genuinely strong

Humans and AI

Use each where it belongs.

AI is exceptional at noticing, checking, retrieving and synthesizing. Humans are exceptional at taste, judgment, originality and deciding what matters. The advantage is not choosing one. It is having the discernment to know when each should lead.

The business case

Preventing one meaningful churn can pay for House many times over.

More brands per pod. Fewer avoidable failures. Better timing on the next hire. Stronger margins. Client trust protected before it breaks.

Built inside the problem

A decade of agency operating experience, repeated system builds and weekly advisory work.

One plan. The whole agency.

$499/ month
  • Unlimited teammates. No per-seat pricing.
  • One guided onboarding session.
  • No mandatory implementation fee.
  • Included AI usage with transparent metering.
  • Clear storage and fair-usage boundaries.
Join the founding agencies

FAQ

The sensible questions.

Is House another project-management tool?

No. House contains project management, but its territory is the whole operating context: delivery, QA, people, capacity, client health, profitability, knowledge and agency intelligence.

How quickly can an agency get started?

The aim is to make a self-serve agency operational in less than one day. The operating model is already structured, and one guided onboarding session is included.

Can House fit the way we already work?

Yes. Change the legitimate differences through focused settings, templates and automations without rebuilding the whole system.

What is House's position on AI?

Humans and AI, with discernment. House uses AI to notice risk, protect quality and retrieve knowledge. Humans keep the taste, judgment and final approval.

Founding agency access

Run the agency you intended to build.

Calm, accountable, excellent, and capable of growing without becoming chaotic.

Founding agency registration opens shortly

The signup connection will be added before public launch.